Hello, I’m Nicole
I'm an operations manager who specializes in helping growing businesses scale efficiently through process optimization and strategic vendor management.
Over my career, I've contributed to scaling a company from $100K to $9M in annual revenue while managing cross-functional teams and operational budgets. I've delivered complex projects for major brands like Whataburger and built operational systems across diverse industries including e-commerce, publishing, petroleum, and non-profit sectors.
My approach combines systematic process improvement with strong relationship building . Whether I'm negotiating vendor partnerships, implementing new systems, or leading teams through operational changes. I focus on creating sustainable improvements that reduce costs while supporting business growth.
What I bring to organizations:
Cross-functional team leadership and budget management
Vendor relationship building and contract negotiation
Process optimization and systems implementation
Strategic sourcing and supply chain management
Change management and operational scaling
I've worked across five different industries, which gives me a unique perspective on operational challenges and solutions. I understand that while every business is different, the fundamentals of efficient operations remain consistent.
When I'm not optimizing business operations, I'm working on my writing projects, which keeps my communication and storytelling skills sharp - valuable assets in any operations role.
Industries & Experience
Petroleum Services - Operations management and supply chain logistics
E-commerce - Scaling operations from startup to $9M revenue
Publishing - Major brand client project management
Non-profit - Program operations and systems implementation
Financial Services - Customer operations and compliance

